Typical Issues

In this section we share common scenarios that class reps experience on a regular basis. Notice the language and communication styles used.

Scenario 1

Scenario 2

Scenario 3

Scenario 4

Scenario 5

When giving feedback it is important to:

  1. Establish Trust.
  2. Balance the Positive and the Negative.
  3. Observe, Don’t Interpret.
  4. Be Specific.
  5. Talk Face-to-Face.
  6. Don’t Make it Personal.
  7. Provide Feedback Consistently.
  8. Be Timely.

When giving feedback it is important to:

  1. Establish Trust.
  2. Balance the Positive and the Negative.
  3. Observe, Don’t Interpret.
  4. Be Specific.
  5. Talk Face-to-Face.
  6. Don’t Make it Personal.
  7. Provide Feedback Consistently.
  8. Be Timely.